Antwerp is the homebase of our clinic. All surgeries (and other treatments) take place in Antwerp, Belgium.
2600 Berchem (Antwerp)
Dr Maarten Doornaert (Body Feminization Surgery)
- Every Wednesday
Dr. Hein Knapen (Injectables, thread lift, TCA peels...)
- Every Monday (10h until 16h)
- Every Thursday (12h until 17h)
Frequently asked questions
Which language does the FFS surgeon speak?
Dr Bart van de Ven speaks Dutch, English and German!
Would it be ok to arrive at my consultation in male mode?
That is absolutely no problem.
Do I need to remove facial hair when coming to my FFS consultation?
Yes, it is highly recommended to remove all facial hair on the day of the consultation (shaving). Dr Bart van de Ven will take pictures of your face so he can make a simulation of what your face could look like after Facial Feminization Surgery. This isn’t possible when there is facial hair.
Can I wear make-up during the consultation?
It is no problem to come with light make-up to the consultation. Try not to make it too heavy so Dr Bart van de Ven can make a good assessment of your natural facial features.
Do I need a Paypal account to be able to pay with Paypal?
You don’t need a Paypal account to be able to pay with Paypal. Just click on the bottom link below the Paypal window saying “Pay with Debit or Credit Card” (see screenshot below).
More than 2 years ago I received a proposal from you which has now expired. Do you want me to send new pictures?
As we try to improve our techniques all the time we would like to make a new proposal. Ideally, this is done during a consultation in person. If this is not possible, please send your pictures as explained here, preferably without make-up.
Will it be possible to make a professional proposal based on pictures of the face only?
We prefer a face to face consultation if reasonably possible. Being able to touch the face is better to properly analyze it. In most cases though, good pictures will give the doctor enough information to make a professional proposal. If necessary, the proposal can be slightly adjusted the day before surgery during the preoperative consultation.
If I pay for a proposal based on pictures do I have to pay for a first consultation as well?
Yes, the consultation fee has to be paid too.
What payment methods can I use?
When booking a consultation, surgery etc., you can pay via the following payment methods. Our payment methods are integrated and secured via the payment processor Mollie.
Credit card (e.g. MasterCard / Visa / American Express) | PayPal | iDEAL | Bancontact - Payconiq | KBC - CBC Payment Button | Belfius Pay Button | ING Home’Pay
Where is 2pass Clinic situated?
We are situated in Antwerp, Belgium! You can easily reach us by plane, train, bus,… you name it!
Why do I need to use the same name and email address throughout my transition?
To avoid misunderstandings in administration and communication, we ask you to use the same name and email address throughout your transition journey. This may be your female name you have chosen or your current name if you have not decided yet or wish to keep your current name.
Why do I have to pay the full amount within 10 days when booking a surgery?
Our policy towards payment has changed due to some patients cancelling their surgeries because they have not been able to get the financial resources in time against their expectations. It is understandable that this can cause a lot of stress, especially when patients realise they won´t be refunded in full (see our cancellation policy). On our end, it means extra paperwork, rescheduling staff and unexpected empty time slots in the operating agenda.
Therefore, a new payment policy has been adopted: payments should be done in full within 10 days after the surgery date has been chosen.
We understand this means surgeries might take place at a later date, but it also gives you extra time to reflect on what you really want, to inform yourself, to check finances or travelling plans etc.