Insurance and facial feminization surgery
Table of contents:
While some transgender people may have access to gender reassignment surgery (GRS), an overwhelming majority cannot afford facial feminization surgery (FFS). The former may be covered as a “medical necessity,” but FFS is considered “cosmetic” and excluded from insurance coverage. This labeling as “cosmetic” is in direct opposition to the scientific community’s understanding of gender dysphoria and professional guidelines for transgender health. GRS affects one’s ability to function in an intimate relationship, while FFS has the same impact on social interactions and, therefore may have a far greater implication for one’s quality of life. Transwomen who could benefit from such a procedure, have significant unmet health care needs resulting in a greater risk of depression, self-destructive behaviour, and suicide. FFS is a cost-effective intervention that needs to be covered by insurance policies. The benefits of such coverage far exceed the insignificant costs.
In most cases, it is still extremely difficult to get your FFS surgery reimbursed by your insurance. Although we do hear of individual cases that stood up against their insurance and after a long legal battle, they've been proved right. We try to collect these stories on this page. If you have your own story: please share it with us so we can make this a really useful page for the trans community.
Important tips for transgender folks
- Make an appointment at a large office of your health insurance in a large city. Unfortunately, in a village, they often do not have the right people with the proper knowledge. Contact them beforehand to talk about your questions, and they will make sure you will get an appointment with someone who can give you an answer to all of these questions.
- Sometimes there is a lot more possible financially than what they tell you. A well-prepared woman is worth (at least) two. Do your research, read all of the policies and figure out whether or not you might be better off financially when changing your health insurance, or when opting for additional options in your supplementary insurance.
Insurance in Belgium
In principle, there is no reimbursement from any health insurance for FFS surgery. Only wound care and medication will be reimbursed.
This information is based on patients’ experiences. We cannot guarantee that what is written here will apply to everyone. We welcome feedback in case you have other information or if you have been victorious in obtaining a refund where it otherwise was deemed impossible so far.
Are you a European trans woman wanting surgery at 2pass Clinic, but you do not live in Belgium? Sometimes you can get your treatment paid in full or in part by your health insurance with a European S2 form. However, not every insurance company deals with it the same way.
The S2 form, formerly known as E112, has been designed by the European Union for healthcare abroad. You can get it from your insurance company if you want to have an FFS or any other treatment at 2pass Clinic, but only if you do not live in Belgium yourself. Whether or not your insurance pays for the operation is not fixed. It varies per insurance company.
Please contact your insurance to receive your own S2 application form, then make sure to send it to us. The doctor will make sure you receive all the required documents.
Whether the insurer assumes the costs (partially), depends on the type of treatment, but also on the company’s policy. Some treatments are considered purely cosmetic and are not reimbursed. Other interventions may be assessed as medically necessary. Ask the insurance company in advance what they normally pay back and what they don't. This prevents disappointment.
If the insurer agrees to the S2 application, the patient must submit the form to the clinic. The practitioner decides whether the costs are claimed directly from the insurer, or whether the patient receives the invoice and has to pay in advance. In the latter case, the patient can forward the bill to the insurer and request a refund. This should include a medical report from the attending physician.
Insurance in the Netherlands
At CZ, one of the largest insurance companies in the Netherlands, you can submit an S2 application if treatment cannot be provided in the Netherlands, or not in time. Other companies, such as Interpolis and Zilveren Kruis, only state that the treatment should be non-urgent. Although an S2 application can be submitted for each type of therapy, each request is assessed separately and therefore there are no guarantees.
In all cases, a treatment plan and a cost estimate will be requested. The doctor of the clinic where the treatment will take place can indicate how urgent the procedure is. A referral letter from a Dutch doctor strengthens the request. It should not matter whether the desired operation takes place in a regular hospital or at a private clinic.
You can find an example of a reply of an insurance company (Zilveren Kruis) to an S2 application right here: Insurance letter Zilveren Kruis
In case you need help from a lawyer (in the Netherlands) to help during the negotiations with the insurance company you’re with, we recommend Mr. Desiree Maes, also known as “The Pink Lawyer”.
Insurance in the United Kingdom
The National Health Service in the United Kingdom also makes demands on the S2 application. You must submit a certificate from a doctor that indicates why treatment is needed. It should also state what the doctor considers to be a medically responsible time period in which you have to be treated again. The physician must support this with objective criteria. It should also be a non-urgent, non-experimental type of treatment that is recognized by the country in which it takes place.
The NHS can give its approval if a similar treatment is not possible in the UK within the specified time period. Here too, the NHS only pays what a Belgian patient could get reimbursed. Travel and accommodation costs are paid for by the patient.
It is not yet clear whether the upcoming Brexit will affect applications via the S2 scheme.
Insurance in Germany
At the German Krankenkasse, you can only get a ‘yes’ to an S2 application if the treatment can not take place in Germany in time. If the German insurer agrees, the patient must forward the S2 document to an insurer in the country where the treatment takes place, i.e. Belgium in the case of 2pass Clinic. The level of reimbursement depends on what a Belgian patient would receive in a similar situation.
Most patients do succeed to deduct their FFS expenses from their taxes in Germany.
Insurance in Switzerland
Although Switzerland is no EU member, it follows the same guidelines as the German health insurance. You can only get a ‘yes' if the treatment can not take place in Switzerland in time.
Latest news: “For the first time in Switzerland, a court has ruled in favour of a transsexual person in a case brought against their health insurer. Basic coverage must pay for the woman’s face surgery which was the last stage of her sex reassignment process.” (Swissinfo)
The health insurance company, Groupe Mutuel, first refused reimbursement, but the court decided they would have to reimburse the patient in their most recent case. This decision by the Geneva court might set a precedent for similar cases throughout Switzerland.
Insurance in Austria
Austria also follows the same guidelines as the German Krankenkasse. This means you can only get a ‘yes’ to an S2 application if the treatment can not take place in Austria in time. If the Austrian insurer agrees, the patient must forward the S2 document to an insurer in the country where the treatment takes place, i.e. Belgium in the case of 2pass Clinic. The level of reimbursement depends on what a Belgian patient would receive in a similar situation.
It is important to note the Austrian health insurance fund explicitly states that the treatment must be approved in advance. There is no guarantee that the health insurance will assume the costs if an application is submitted after the operation.
Insurance in the United States
Unfortunately, even if our clinic agrees to work together with no matter which insurance company, Medicaid does not approve an out of state provider unless all in-network options have been exhausted. When in-network options exist, we have been informed that requests like this are denied by Medicaid, especially so in the cases outside of the US.
However, we encourage each and every person to keep requesting approval with their insurance. There might always be an exception to some rules, and if not, it gets the insurance companies to think about the benefit of working with out-of-network options.
We are doing our very best to keep this information up-to-date. In case you see anything that no longer seems accurate, or in case you have a question, please fill out the form below!